🚢 From Our Workshop to Your World
Every Resolute Desk we craft is a piece of history reborn — built to last for generations and shipped with the same care that went into its creation. Whether your desk is destined for a private office, corporate setting, or museum collection, we manage the process from start to finish with precision, transparency, and respect for craftsmanship.
Our goal is simple: deliver excellence, securely and beautifully.
Payment Options
We accept several secure and flexible payment methods to accommodate both private buyers and corporate orders:
- PayPal — Fast, safe, and fully protected.
- Stripe — For major credit and debit cards worldwide.
- Google Pay & Apple Pay — Convenient for mobile transactions.
- Direct Bank Transfer — Ideal for large custom or wholesale orders.
- Custom Invoice Option — Once your design plan is approved, we issue a formal invoice reflecting your payment preference.
💡 Deposit Policy:
A 50% deposit is required to begin production on all commissioned desks. The remaining balance is due upon completion, prior to shipment. Clients receive detailed photo updates of progress throughout the build.
Crating & Packaging
Each desk is prepared for international transit using premium materials to ensure maximum protection.
- Small Shipments (LCL – Less than Container Load):
- Fully enclosed plywood crate lined with foam and wrapped in moisture-resistant carton.
- Ideal for single desk or small item shipments.
- Full Container Shipments (20ft / 40ft):
- Desks are foam-wrapped, carton-protected, and secured within the container.
- Custom wood bracing prevents movement during sea transit.
Optional:
- Enhanced Packing Specification:
If you require added security or have your own freight standards, we will follow your instructions exactly.
Every piece is packed to museum standards for protection against impact, humidity, and long-distance handling.
Worldwide Shipping
We proudly ship from Indonesia to destinations worldwide, including the United States, Europe, the Middle East, and Australia.
Shipping Options Include:
- LCL (Less than Container Load): For single desk orders.
- FCL (Full Container Load – 20ft or 40ft): For multiple desks or large commissions.
- Air Freight (on request): For urgent or high-value deliveries requiring faster arrival.
All shipments are fully export-certified, and we provide:
- Commercial Invoice & Packing List
- Certificate of Origin (if required)
- HS Code documentation for customs clearance
- Tracking number and estimated arrival date upon dispatch
Our logistics partners include trusted carriers such as FedEx Freight, UPS Worldwide, and Maersk Line for global delivery coverage.
Insurance & Inspection Steps
Your peace of mind is our priority.
We recommend and offer optional shipping insurance that covers full replacement value against loss or damage during transit.
Inspection Process:
- Each desk is photographed and inspected prior to packing.
- Client receives final confirmation photos before shipment.
- Upon arrival, the buyer must inspect the crate and note any visible damage with the delivery agent.
- Report shipping-related damage within 48 hours to initiate claim processing.
We will assist directly with documentation for any freight insurance claim.
Custom Quote Request Form
Each order is unique — from custom carvings to destination logistics. To receive a detailed quote, please complete the Custom Order Form below or contact us directly.
📋 Custom Quote Form
Upon receiving your form, our design team will respond within 24–48 hours with estimated production time, freight options, and total cost.
Lead Times & Production Updates
- Standard Production Time: 8–12 weeks
- Custom Orders: 12–16 weeks depending on design complexity
- Rush Orders: Available upon request (air freight recommended)
Throughout production, clients receive progress photos showing carving, assembly, and finishing stages.
Our Promise
Every shipment represents not just a product, but a partnership built on trust and craftsmanship. We document every stage of creation, packing, and transit to ensure your desk arrives ready to inspire the next chapter of its history.
From Indonesia to your office — each desk travels with a story, and yours begins the moment it arrives.